Birlasoft Limited

Technical Lead-ServiceNow Developer-ITSM

Join Birlasoft Limited as a Technical Lead-ServiceNow Developer-ITSM in Noida. Leverage your 6+ years of ServiceNow expertise and ITSM certification to configure, customize, and automate workflows.

ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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IT Asset Management
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IT Operations Management
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IT Service Management
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Integration Hub
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Strategic Portfolio Management
ServiceNow Certifications (nice to have):
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Certified Application Developer
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Certified Implementation Specialist - IT Service Management
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Certified Implementation Specialist - Strategic Portfolio Management

Job description

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Posted on:
 
September 17, 2025

This role is for a Technical Lead-ServiceNow Developer-ITSM, primarily within the ServiceNow Platform. The lead will be responsible for configuring and customizing Service Now systems, building workflows, integrations, and automation tasks. Experience with ITSM certification and relevant skills are required. ServiceNow development, Integration skills, and business requirements gathering are key responsibilities.

Requirements

  • ServiceNow Developer with ITSM and other modules (ITAM/ITOM, SPM, PPM, Shell Scripting)
  • 6+ years of experience
  • ITSM Certifications is mandatory
  • ServiceNow experience (configuration, customization, integration, automation)
  • Experience in design, building, and maintaining Service Now Integrations
  • Experience in Service Now development and building workflows

Requirements Summary

6+ years of ServiceNow development and ITSM experience. Mandatory ITSM certification. Requires strong integration and automation skills