ServiceNow

Technical Lead, Services Reliability & Management

Join ServiceNow as a Technical Lead in Atlanta, GA, to enhance microservices support. Requires 10+ years in software delivery, Java/Python skills, and cloud expertise. Benefits include remote options and a flexible work environment.

ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
DevOps
Department - JobBoardly X Webflow Template
Integration Hub
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
March 28, 2025

We are looking for a Technical Lead to oversee and ensure high-performance support for deployed microservices, including AI/ML, foundational, and integration services. The successful candidate will have a proven background in supporting mission-critical software solutions and excellent communication skills.

Requirements

  • 10+ years of professional software delivery experience
  • Strong proficiency in Java and/or Python
  • Extensive experience with containerization technologies such as Docker and orchestration tools like Kubernetes
  • Deep understanding of RESTful APIs and API gateway technologies
  • Strong knowledge of SQL, NoSQL, and in-memory databases
  • Familiarity with CI/CD tools such as Jenkins, GitLab CI
  • Knowledge of event-driven architectures and messaging systems like Kafka, RabbitMQ
  • Experience with cloud platforms such as Azure, or Google Cloud
  • Experience with monitoring and logging tools such as Prometheus, Grafana, ELK stack, or Splunk
  • Experience in defining and rolling out key support/operational processes is essential

Benefits

  • Equal Opportunity Employer
  • Accommodations for applicants with disabilities
  • Export Control Regulations
  • Flexible work environment
  • Remote work options

Requirements Summary

10+ years of experience, strong programming skills, and knowledge of containerization and cloud platforms