.svg)
Teleworld Solutions
Technical Project Coordinator IV
Join Teleworld Solutions as a Technical Project Coordinator IV in Philadelphia. Leverage ServiceNow for IoT support, managing ticket workflows for Starbucks.
Direct Hire
Senior
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
June 26, 2025
TeleWorld Solutions is seeking a Technical Project Coordinator IV to support Machine Q's field services and support operations, with a focus on a key enterprise customer: Starbucks. This role involves managing the ticketing and resolution workflow for thousands of deployed IoT sensors and devices across retail locations.
Requirements
- Bachelor's degree
- 8+ years of project coordination or technical support experience, preferably in a telecom, IoT, or IT environment
- Experience working in or with high-volume ticketing platforms (e.g., Salesforce, ServiceNow)
- Strong attention to detail
- Excellent organizational, communication, and documentation skills
Benefits
- Great benefits
- Veteran-Friendly Team
- A Great Place to Work
Requirements Summary
Bachelor's degree, 8+ years of project coordination or technical support experience, experience working with high-volume ticketing platforms, strong attention to detail, excellent organizational and communication skills
