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Birlasoft Limited
Technical Specialist-Cloud & Infra Engg
Consulting
Mid-Level
ServiceNow Role Type:
Implementer
ServiceNow Modules:
Human Resources Service Delivery
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Human Resources
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
July 24, 2025
This position seeks a Technical Specialist to design and develop ServiceNow solutions based on customer business needs. The role focuses on requirements gathering, technical design, configuration, and implementation, with experience in Project Management, Team Management, and Stakeholder communication. ServiceNow certification is required.
Requirements
- 5+ years of experience in ServiceNow
- Expertise in understanding the customer business need
- Experience in ITSM, HRSD and Portal development and design
- Experience in IT Service Management (ITSM) and project management
- Strong knowledge of ServiceNow configuration and development
- Certification in ServiceNow Implementation
Requirements Summary
5+ years ServiceNow experience, strong understanding of customer needs. Certifications in ITSM, HRSD & ServiceNow Implementation are required
