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Birlasoft Limited
Technical Specialist-Service now Developer-ITSM
Join Birlasoft as a Technical Specialist-ServiceNow Developer in Noida. Leverage ITSM skills to customize workflows, integrate tools, and manage projects. ITSM cert required.
Consulting
Mid-Level
ServiceNow Role Type:
Application Developer
ServiceNow Modules:
IT Service Management
Integration Hub
Workflow Automation
ServiceNow Certifications (nice to have):
Certified Application Developer
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
September 17, 2025
This position is for a Technical Specialist-Service now Developer and Information Technology Management System (ITSM) role at Birlasoft office in India, specifically in Noida. The role involves customizing Service Now system configuration, building workflows, integrating with third-party tools, and managing projects. ServiceNow Developer with ITSM Certification is mandatory.
Requirements
- 1. Perform configuration/ customization of Service Now system
- 2. Build Service Request Fulfillment workflow
- 3. Automate tasks using Service Now functionality
- 4. Develop Integrations and process automations
- 5. Manage clients and complex projects
- 6. Develop and configure applications
- 7. Develop advanced customizations
- 8. Experience in designing, building and maintain Service Now Integrations
- Mandatory ITSM Certifications
Requirements Summary
ServiceNow development with ITSM cert. 3-7 yrs exp, mandatory 1.3 cert
