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Questronix Corporation
Technical Support
Join Questronix Corporation in Quezon City as a Technical Support specialist. Leverage ServiceNow for IT ticketing, troubleshoot server/network issues, and enhance your skills.
Consulting
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
July 30, 2025
Provide technical support for server, network, and system incidents, and troubleshoot hardware and OS-level issues.
Requirements
- Bachelor’s degree in Information Technology, Computer Science, or related field.
- 1–3 years of experience in IT Support or Infrastructure operations.
- Certifications in CompTIA A+, Network+, or equivalent are preferred.
- Working knowledge of server operating systems (Windows/Linux).
- Basic understanding of networking principles and device configurations.
- Experience with monitoring tools and IT ticketing systems (e.g. ServiceNow).
- Good analytical, communication, and documentation skills.
- Ability to follow instructions and escalate issues appropriately.
Requirements Summary
Bachelor's degree in IT or related field, 1-3 years of IT support experience, and certifications in CompTIA A+ and Network+
