Technical Support / Application Support Specialist

The company is seeking a skilled Technical Support Specialist to handle customer technical support tickets, resolve issues, and ensure timely service delivery. The role involves system monitoring, incident management, application troubleshooting, and collaboration with various teams to maintain smooth operations. The ideal candidate will have strong analytical and problem-solving skills.

Requirements

• Receive, analyze, and respond to technical support tickets.
• Act as the first point of contact for incidents or outages.
• Monitor application health and identify performance issues.
• Utilize application development and debugging skills.
• Work closely with internal teams to resolve escalated issues.

Benefits

• Hybrid work model
• Healthy working environment
• Medical Insurance
• Social Insurance