Technical Support Associate provides hardware, software, and network technical support, including troubleshooting, staging, and configuration, and resolving tickets for internal and external customers.
Requirements
- 3-5 years of proven experience in IT Desktop Service environment
- Experience with ServiceNow
- Experience with Windows 11, desktop, laptop, and peripheral support
- Excellent customer service abilities and an organized approach to work
- Good interpersonal and communication skills
- Able to meet the physical requirements of the usual and customary methods of performing the job functions
- Legal authorization to work in the United States
Benefits
- Competitive compensation plans
- Long-term career opportunities
- Benefit plans to contribute to your good health, future financial security, and peace of mind