Computacenter AG & Co. oHG

Technical Support Associate

Join Computacenter AG as a Technical Support Associate in Kansas City, MO. Leverage ServiceNow skills to provide IT support, troubleshoot issues, and enhance customer satisfaction.

Department - JobBoardly X Webflow Template
Consulting
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
June 11, 2025

Technical Support Associate provides hardware, software, and network technical support, including troubleshooting, staging, and configuration, and resolving tickets for internal and external customers.

Requirements

  • 3-5 years of proven experience in IT Desktop Service environment
  • Experience with ServiceNow
  • Experience with Windows 11, desktop, laptop, and peripheral support
  • Excellent customer service abilities and an organized approach to work
  • Good interpersonal and communication skills
  • Able to meet the physical requirements of the usual and customary methods of performing the job functions
  • Legal authorization to work in the United States

Benefits

  • Competitive compensation plans
  • Long-term career opportunities
  • Benefit plans to contribute to your good health, future financial security, and peace of mind

Requirements Summary

3-5 years IT experience, experience with ServiceNow and Windows 11, excellent customer service skills