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Hewlett Packard Enterprise
Technical Support Engineer – Level 1 (L1 TAC)
HPE Aruba L1 Technical Support Engineer in Chennai. Provide customer support via phone/email, troubleshoot networking systems. Requires BS in CS/IT, 2yrs NOC/TAC experience, Aruba AOS knowledge. Health benefits, professional development.
Direct Hire
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
December 12, 2025
Technical Support Engineer – Level 1 (L1 TAC) role at HPE Aruba, responsible for providing technical support to customers via phone, web, and email, troubleshooting and debugging systems, software, and solutions.
Requirements
- Bachelor's degree in Computer Science, IT, Networking, or related field
- 2 years of experience in network operations, NOC, TAC support, field networking
- Knowledge of Aruba AOS-CX & AOS-S CLI, interface configuration, VLAN creation & assignment, PoE configuration basics
- Ability to work in high-severity outage situations, analytical and structured troubleshooting mindset, attention to detail and documentation discipline
Benefits
- Health & Wellbeing
- Personal & Professional Development
- Unconditional Inclusion
Requirements Summary
Bachelor's degree in Computer Science, IT, Networking, or related field, 2 years of experience in network operations, NOC, TAC support, field networking
