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Hewlett Packard Enterprise
Technical Support Engineer – Level 1 (L1 TAC)
HPE L1 Technical Support Engineer in Chennai. Troubleshoot Aruba Switching issues via phone/email. Requires 2+ yrs network ops experience, Bachelor's degree, CCNA/ITIL preferred. Health benefits & professional development.
Direct Hire
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
December 12, 2025
Technical Support Engineer – Level 1 (L1 TAC) job at Hewlett Packard Enterprise (HPE) in Chennai, Tamil Nadu, India. The role involves working as the first point of technical contact for Aruba Switching customers via phone, web, and email. Responsibilities include customer case management, technical troubleshooting, and diagnostic & escalation responsibilities.
Requirements
- Bachelor’s degree in Computer Science, IT, Networking, or related field
- 2 years of experience in Network operations, NOC, TAC support, or Field networking
- ACS, ACSP, CCNA, Network+, ITIL Foundation certifications preferred
Benefits
- Health & Wellbeing
- Personal & Professional Development
- Unconditional Inclusion
Requirements Summary
2+ years of experience in Network operations, NOC, TAC support, or Field networking; Bachelor’s degree in Computer Science, IT, Networking, or related field
