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Hewlett Packard Enterprise
Technical Support Engineer – Level 1 (L1 TAC)
HPE Technical Support Engineer L1 in Chennai. Provide Aruba Switching support via phone/email. Requires 2+ years NOC/TAC experience, networking degree, troubleshooting skills. Benefits include health coverage, development programs, flexible work.
Direct Hire
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
December 12, 2025
We are seeking a Technical Support Engineer – Level 1 (L1 TAC) to join our team in Chennai, Tamil Nadu, India. As a Technical Support Engineer, you will be responsible for providing technical support to Aruba Switching customers via phone, web, and email.
Requirements
- Bachelor's degree in Computer Science, IT, Networking, or related field
- 2 years of experience in network operations, NOC, TAC support, or field networking
- Strong customer communication and empathy skills
- Ability to work in high-severity outage situations
- Analytical and structured troubleshooting mindset
- Attention to detail and documentation discipline
- Ability to work in rotational shifts
- Team-oriented with strong collaboration skills
Benefits
- Comprehensive suite of benefits for health and wellbeing
- Personal and professional development programs
- Unconditional inclusion and diversity
- Flexible work arrangements
- Bold and collaborative work environment
Requirements Summary
2+ years of experience in network operations, strong customer communication skills, and analytical troubleshooting mindset
