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ServiceNow
Technical Support Engineer - Performance
Join ServiceNow as a Technical Support Engineer in Orlando, FL. Leverage your skills in AI, Java, and databases to resolve performance issues. Benefits include equal opportunity and accommodations.
The Mothership
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
April 30, 2025
The Performance Support Engineer will manage and resolve challenging issues for the ServiceNow Technical Support team, focusing on Performance and instance availability. This is a customer-facing role requiring strong technical and interpersonal skills.
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
- Strong technical skills, including relational databases, Java, and scripting languages.
- Ability to troubleshoot difficult technical issues and work well in a team environment.
- Excellent written and verbal communication skills and ability to articulate solutions to complex technical problems.
Benefits
- Equal opportunity employer
- Accommodations for employees with disabilities
- Export control regulations compliance
Requirements Summary
Technical expertise, strong communication skills, and ability to troubleshoot complex issues
