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ServiceNow
Technical Support Engineer - Service Management
Join ServiceNow in Dublin as a Technical Support Engineer. Leverage your ServiceNow skills to resolve customer issues, troubleshoot, and enhance support. Competitive salary and growth opportunities.
The Mothership
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
August 28, 2025
ServiceNow is seeking a Technical Support Engineer to resolve technical issues for customers using ServiceNow software and platform. This role involves customer communication, problem-solving, and contributing to improvements through collaboration with various teams. The ideal candidate is committed to excellent customer support, utilizes troubleshooting skills, and understands the ServiceNow platform.
Requirements
- Experience: 1+ years in a customer-facing technical support or troubleshooting role
- Troubleshooting: Demonstrated experience and ability to troubleshoot and resolve complex technical issues
- Technical Skills: Ability to read Java/JavaScript code, debugging, and familiarity with ServiceNow
- Strong critical thinking and problem-solving skills
Benefits
- Competitive salary
- Opportunities for professional growth
- Flexible work arrangements
- Inclusive work environment
Requirements Summary
1+ years in tech support. Strong troubleshooting skills. ServiceNow experience preferred. Analytical and collaborative
