.svg)
ServiceNow
Technical Support Engineer - TSM
Join ServiceNow as a Technical Support Engineer in Cariari, C. Domingueños. Leverage AI and troubleshoot complex issues. Requires 0-2+ years experience.
The Mothership
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
August 14, 2025
ServiceNow is seeking a Technical Support Engineer to resolve technical cases for customers, leveraging AI-enhanced technology. The role involves troubleshooting, problem-solving, and providing excellent customer support using web, chat, email, and telephone. It requires a collaborative mindset and a proactive approach to identify and resolve complex issues.
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
- Ability to troubleshoot difficult technical issues with ease and complexity.
- Ability to read basic Java/JavaScript code.
- Personal commitment to quality and customer service.
Requirements Summary
0-2+ years technical support experience. Troubleshooting and basic Java/JavaScript reading required. Commitment to quality and customer service
