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Thomson Reuters
Technical Support Engineer
Technical Support Engineer at Thomson Reuters (Gdańsk). Expert media tech support for workflows, streaming, DAM. 5+ yrs exp required. Hybrid, career growth, competitive benefits.
Direct Hire
Mid-Level
ServiceNow Role Type:
Implementer
ServiceNow Modules:
DevOps
ServiceNow Certifications (nice to have):
Job description
Posted on:
October 30, 2025
Reuters is looking for a Technical Support Engineer to be based in Gdansk, Poland or Madrid, Spain. The role involves serving as a trusted advisor to customers, guiding them through technical consultations to implementation while offering expert support for complex technical issues.
Requirements
- Technical expertise with exceptional client relationship management skills
- Comprehensive understanding of media workflows, content distribution systems, cloud-based infrastructure, and emerging industry technologies
- Strong background in media technology solutions, including video streaming, encoding, digital asset management, and broadcast workflows
Benefits
- Flexible hybrid work schedules
- Flexibility & Work-Life Balance
- Career Development and Growth
- Industry Competitive Benefits
- Culture
- Social Impact
Requirements Summary
Bachelor's degree in computer science, engineering, media technology, or a related field, with over 5 years of experience in a relevant role
