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ServiceNow
Technical Support Engineer(Admin)
Join ServiceNow in Tokyo as a Technical Support Engineer. Leverage your ServiceNow skills to troubleshoot issues, enhance customer experience, and drive process improvements.
The Mothership
Mid-Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
August 18, 2025
ServiceNow is seeking a Technical Support Engineer to resolve technical issues for ServiceNow's cloud-based platform. The role involves troubleshooting, communication, and collaboration with customers, as well as contributing to process improvements. ServiceNow is a leading AI-enhanced technology company seeking talented individuals.
Requirements
- 3+ years customer facing technical support experience
- Ability to troubleshoot difficult technical issues with ease
- Ability to read basic Java/JavaScript code
- Personal commitment to quality and customer service
- Full professional fluency in Japanese and English
- Hybrid work model (2x week in office)
Benefits
- Competitive salary
- Professional development opportunities
Requirements Summary
3+ years technical support exp. Problem solving skills. Fluent in Japanese & English. Java/JavaScript fluency preferred
