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ServiceNow
Technical Support Engineer
Join ServiceNow as a Technical Support Engineer in Hyderabad. Leverage your Java/JavaScript skills to resolve customer issues on the ServiceNow platform.
The Mothership
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
Integration Hub
ServiceNow Certifications (nice to have):
Job description
Posted on:
October 1, 2025
ServiceNow is seeking a Technical Support Engineer to resolve technical issues for customers, leveraging their cloud-based platform. The role involves troubleshooting software issues, utilizing diagnostic tools, and collaborating with different teams. A focus on excellent customer support and continuous improvement in both technical processes and product enhancements is expected.
Requirements
- Resolve technical customer support cases
- Troubleshoot difficult technical issues
- Read and understand basic Java/JavaScript code
- Commit to quality and customer service
- Ability to automate workflows (AI integration)
Benefits
- Equal Opportunity Employer
Requirements Summary
0-2+ years technical support experience. Proficiency in Java/JavaScript code & ability to troubleshoot technical issues. Basic understanding of AI integration
