Technical Support Engineer UX

ServiceNow is seeking a Technical Support Engineer to resolve customer technical issues related to the ServiceNow platform. The role involves troubleshooting, providing excellent customer support, and contributing to process improvements. The engineer needs strong communication and problem-solving skills, as well as the ability to work both independently and collaboratively.

Requirements

• Experience in integrating AI into work processes
• 1-2+ years of customer-facing technical support experience
• Advanced scripting skills in JavaScript, HTML, CSS
• Strong communication and troubleshooting skills
• Portuguese language preferred