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Colliers
Technical Support Officer
Join Colliers as a Technical Support Officer in Sydney. Leverage ServiceNow skills to resolve IT issues, support hardware/software, and enhance customer service.
Consulting
Mid-Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
July 29, 2025
We are seeking a dedicated Technical Support Officer to support our business in Sydney CBD, providing exceptional customer service and resolving IT issues. The role involves providing hardware and software support, making recommendations on upgrades, and building the IT brand via local delivery of customer-facing technology initiatives.
Requirements
- At least 3 years of experience in a similar position at Level 2-3 helpdesk
- Familiarity with Windows 11, MS Office 365, Citrix, Azure, Audio and Visual (conferencing), SCCM, Intune, ServiceNow
Benefits
- Collaborative culture
- Opportunity to work with experts and contribute to the success of the business
- Diversity and inclusion
Requirements Summary
At least 3 years of experience in a similar position and familiarity with specific technologies and systems
