Technical Support Representative I

As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?

Requirements

• Previous experience in a technical support role is essential in handling incidents
• Prior banking or finance related experience a plus; personal banking or mobile banking experience preferred
• Customer service oriented; advocates on behalf of our clients
• Strong analytical skills
• Organizational and time management skills required (ability to juggle multiple priorities at a time)
• Self-starter with proven ability to work independently
• Good oral and written communication skills
• Strong problem-solving skills
• Previous experience using SNOW (ServiceNow) is desirable

Benefits

• Flexible and creative work environment
• Diverse and collaborative atmosphere
• Professional and personal development resources
• Opportunities to volunteer and support charities
• Competitive salary and benefits