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Sutherland
Technical Support Representative L1
Join Sutherland in Bogotá as a Technical Support Representative L1. Leverage ServiceNow skills to resolve IoT and web app issues. B2 English required.
Consulting
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
June 17, 2025
We are seeking a highly motivated Technical Support Engineer to join our dynamic team, providing exceptional technical support to customers, resolving issues related to IoT devices and web applications.
Requirements
- Advanced English level (B2 or higher)
- Bachelor's degree or studies in Technology or equivalent experience in technical support
- Basic understanding of Windows and Linux operating systems
- Basic knowledge on technical support using tools such as Zendesk, Jira, Confluence, Salesforce, ServiceNow
Requirements Summary
Bachelors degree in Technology or equivalent, advanced English, basic understanding of Windows and Linux, and basic knowledge of technical support tools
