.svg)
ServiceNow
Program Manager
Join ServiceNow as a Program Manager in São Paulo. Lead AI-driven projects, manage resources, and ensure customer success. Requires 12+ years in services and FD21 certification. Competitive salary and benefits offered.
Direct Hire
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
September 12, 2025
ServiceNow is seeking a Principal Engagement Manager to oversee the on-time delivery of solutions, collaborating with the customer and ServiceNow resources. This role involves project management, governance, resource management, and driving customer success through AI integration. The ideal candidate will have experience integrating AI into work processes and a strong understanding of the ServiceNow methodology.
Requirements
- 12+ years of progressive experience in a professional services organization
- Industry domain expertise in [insert workflow]
- Creativity and problem-solving skills
- Collaboration experience
- ServiceNow certifications (FD21)
- Ability to travel up to 50%
- FD21 certification
Benefits
- Competitive salary
- Comprehensive benefits package
Requirements Summary
12+ years in services. Subject matter expertise in workflow/problem solving. Industry domain knowledge
