Silveredge GS

Technical Writer 2

Technical Writer 2 at Silveredge GS, Maryland. Create DoD documentation using ServiceNow ticketing systems. Requires 2+ yrs technical writing, MS Office, ServiceNow/JIRA experience. PTO, 401k, retirement.

Department - JobBoardly X Webflow Template
Consulting
Job Level - JobBoardly X Webflow Template
Entry Level
ServiceNow Role Type:
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ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
December 9, 2025

We are seeking a Technical Writer to join our dynamic team. This individual will play a pivotal role in developing innovative and effective solutions for our DoD customers within the IC sector.

Requirements

  • Originating technical defense acquisition documentation, user manuals, training manuals, and other documentation utilized by the end-user community of DoD electronic equipment and systems.
  • Acting as a liaison between the customer and other teams to help define or update technical documentation.
  • Interpreting engineering and maintenance drawings and operational procedures to understand and blend large quantities of computer-related information into various documentation.
  • Researching and gathering highly technical subject matter, organizing information from multiple sources, and expressing technical information in written form that is comprehensible to a wide audience of readers.
  • Testing and applying concepts for accuracy within the development environment, and making necessary changes or updates as needed.
  • Preparing and maintaining operations documentation and technical publications within the customer repository (i.e., SharePoint/Confluence).
  • Maintaining proficiency in proper grammatical rules for effective communication in both written and spoken forms.

Benefits

  • Generous Paid Time Off
  • 401k Matching
  • Retirement Plan

Requirements Summary

2+ years of experience in technical writing, proficiency in Microsoft Office Tools, and experience with ServiceNOW and/or JIRA or similar ticketing/tracking databases