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EVERIENCE
Technicien support de proximité Kiosque IT VIP H/F
Join EVERIENCE in Courbevoie as a Technical Support Technician for VIP clients. Leverage ServiceNow skills to resolve incidents and support IT equipment.
Direct Hire
Mid-Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
DevOps
IT Service Management
Integration Hub
ServiceNow Certifications (nice to have):
Job description
Posted on:
September 18, 2025
HEPLINE, a French Digital Services Network (ESN), is seeking a Technical Support Technician for a VIP client. The role involves providing user support, incident resolution, and maintaining IT equipment. The company emphasizes a collaborative, innovative, and entrepreneurial culture.
Requirements
- At least 3 years of experience in a similar position
- Strong interpersonal and communication skills
- Results-oriented and proactive
- Collaborative and motivated
- ServiceNow, SCCM, ITIL knowledge
- English proficiency is a plus
Benefits
- Mutual insurance
- Transport ticket reimbursement
- Restaurant ticket card
- Co-operations premiums
- Integration path
- Culture integration
Requirements Summary
3+ years of experience, strong interpersonal skills and results-orientation. ServiceNow/SCCM/ITIL knowledge is a plus. English proficiency is desired
