EY

Technology Consulting - Business Analyst (ITSM/ ITAM/ ITOM)

Join EY as a Business Analyst in Kuala Lumpur, specializing in ServiceNow GRC for ITSM/ITAM/ITOM. Leverage your analytical skills to drive digital transformation in financial services. Competitive benefits and a diverse culture await!

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Consulting
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Entry Level
ServiceNow Role Type:
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Business Process Analyst
ServiceNow Modules:
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DevOps
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Governance, Risk, and Compliance
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IT Asset Management
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IT Operations Management
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IT Service Management
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Strategic Portfolio Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
May 3, 2025

Technology Consulting professional to help businesses realize the value of their IT investments by providing advice on technology enablement, digital transformation, and enterprise intelligence. The Business Analyst will specialize in analyzing and designing ServiceNow GRC solutions tailored to the unique regulatory and compliance needs of the Malaysian financial services sector.

Requirements

  • Strong analytical and problem-solving skills
  • Advanced written and verbal communication skills
  • Strong knowledge of ServiceNow, particularly in GRC modules
  • Familiarity with Malaysian financial services regulations and compliance requirements
  • Excellent analytical, problem-solving, and communication skills

Benefits

  • Competitive remuneration package
  • Continuous learning
  • Success as defined by you
  • Transformative leadership
  • Diverse and inclusive culture

Requirements Summary

Bachelor's degree in business, finance, information technology, or a related field. Minimum 2-3 years of experience in business analysis within the financial services industry, preferably in Malaysia