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DeepSource Technologies
Technology Operations & AIOps Consultant
Join DeepSource Technologies as a Technology Operations & AIOps Consultant in New Delhi. Leverage ServiceNow, Dynatrace, and Splunk to enhance operational efficiency.
ServiceNow Role Type:
ServiceNow Modules:
Event Management
IT Service Management
Predictive Intelligence
Problem Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
September 26, 2025
This role focuses on leveraging Observability and AIOps to improve operational efficiency and reduce incidents. The key responsibilities include toolchain evaluation, AIOps enablement, automation, and process reengineering. The position requires strong skills in Dynatrace, Splunk, SolarWinds, ServiceNow, Elastic, and BMC tools.
Requirements
- Evaluate legacy monitoring and alerting tools (e.g., BMC MainView, SolarWinds)
- Deploy AIOps capabilities (event correlation, noise reduction, predictive analytics) using Dynatrace and Splunk
- Develop automation playbooks and runbooks (Python, PowerShell, Ansible) for common incident types
- Deploy logs, metrics, traces using Elastic Stack and Dynatrace
- Redesign and automate event, incident, change, and problem management processes
- Develop dashboards in Grafana, Dynatrace, and ServiceNow Performance Analytics
Requirements Summary
Bachelor's degree in IT or related field. 8-12 years IT/Observability/Monitoring experience. 3-5 years AIOps & automation experience. Dynatrace & Splunk expertise are essential
