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KPMG Australia
Technology Services Consultant
Join KPMG Australia as a Technology Services Consultant in Darwin. Leverage ServiceNow for IT support, enhance customer relations, and enjoy growth benefits.
Consulting
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
DevOps
IT Service Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
October 3, 2025
KPMG is seeking a Technology Services Consultant to serve as the 'face of IT', focusing on customer service and innovation within the company's digital and data strategy. The role involves maintaining customer relationships, managing laptop stock, and engaging with users on floor, ensuring efficient and timely support. It's a 6-month contract position with an emphasis on detail, accuracy, and communication.
Requirements
- Strong customer and communication skills
- Proficiency in Microsoft 365 Suite (Outlook, Excel, Word)
- Experience using ServiceNow (or other service management tools) for Incident and Request resolution
- Knowledge in ITIL practices, and preferred certification in ITIL 3 or 4
- Sound understanding of Windows architecture and tools, as well as decent proficiency in Mac architecture and tools
- Sound understanding of mobile technologies, such as iOS and Android troubleshooting
Benefits
- Retail discounts
- Health and wellbeing initiatives
- Learning and growth opportunities
- Salary packaging options
Requirements Summary
Strong communication & customer skills are essential. Proficiency in Microsoft Office and ServiceNow is required. ITIL practices/certification preferred
