ServiceNow

Transformation & Change Manager - Digital Technology Experience, Change Activation

Join ServiceNow as a Transformation & Change Manager in West Palm Beach, FL. Drive change using ServiceNow tools, AI integration, and strategic program management.

ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
DevOps
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
June 6, 2025

ServiceNow is seeking a Transformation & Change Manager - Digital Technology Experience, Change Activation to drive transformative changes and product adoption across ServiceNow and its customers. The ideal candidate will have experience in leveraging AI, executing complex strategic programs, and excellent communication and stakeholder management skills.

Requirements

  • 8+ years of work experience in change, strategy and/or transformation role within a fast-paced, dynamic environment, preferably a consultancy
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
  • Highly motivated, proactive, authentic, committed, creative, and inclusive team player
  • Experience executing complex, high-profile strategic programs from end to end, preferably in the tech space
  • Excellent communications, program management, and stakeholder management abilities, including excellent persuasion and presentation skills
  • Advanced level MS Office (PowerPoint, Excel, Word) and creative development skills to rapidly develop visually and verbally engaging deliverables
  • Bachelor's degree in business administration or relevant field preferred with prior consulting experience

Benefits

  • Free food and beverages
  • Paid time off
  • Health insurance
  • Retirement plan
  • Other benefits

Requirements Summary

8+ years of experience in change, strategy and/or transformation role, AI experience, and excellent communication skills