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IBS
TRQ26-0182-01 - Product - Application Support
Join IBS as a Senior Application Support Specialist. Leverage ServiceNow, AWS, and ITIL skills to support JAVA applications. Flexible shifts.
Consulting
Mid-Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
DevOps
IT Service Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
July 10, 2025
Job description summary: We are looking for a Senior Application Support Specialist with experience in JAVA related applications and AWS. The ideal candidate should have ITIL knowledge, excellent communication skills, and a problem-solving mindset.
Requirements
- Proven experience working as a Senior Application support or similar IT role
- Familiarity with all business functions required within an IT development/support team
- Experience of supporting applications hosted in AWS
- ITIL knowledge - Incident/Problem/Change/Release Management
- Familiar with ServiceNow, JIRA, Confluence, Datadog, Splunk etc..
- Technical experience with Windows, Linux/Unix, Oracle/PostGre/PLSQL, Core JAVA/J2EE, OOPS concepts, Middleware technologies etc..
- Excellent communication skills
- Problem solving, analytical mind, organising and time management skills
- Knowledge of versioning/repositories like GitHub, SVN etc.
- Knowledge in Airline domain is an added advantage
- Nice to have experience in DevOps
- Flexible to work in shifts, On-Call support on weekends
Benefits
- not specified
Requirements Summary
Senior Application Support Specialist with 5-10 years of experience, ITIL knowledge, and experience in JAVA related applications and AWS
