EY

TechOps-DE-SNOW-Support-Senior

Join EY as a TechOps-DE-SNOW-Support-Senior in Noida, UP. Leverage your 6-8 years of ServiceNow expertise in ITSM, CMDB, and JavaScript. Enjoy continuous learning and a diverse culture.

ServiceNow Role Type:
ServiceNow Modules:
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Configuration Management Database
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Customer Service Management
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IT Service Management
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Incident Management
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Now Platform App Engine
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Service Portal
ServiceNow Certifications (nice to have):
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Certified Application Developer
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
June 7, 2025

TechOps-DE-SNOW-Support-Senior at EY. Build a career as unique as you are with the global scale, support, inclusive culture and technology to become the best version of you. The role involves ServiceNow Platform administration and maintenance activities, incident management, and complex troubleshooting.

Requirements

  • 6 to 8 years' experience in ServiceNow L2 and L3 support or in ServiceNow development
  • Strong vendor and relationship management skills
  • Minimum 4+ years of JavaScript experience including usage of jQuery, Bootstrap and AngularJS frameworks
  • Minimum 4+ years of hands-on experience on the below ServiceNow modules (Recommended): ITSM, CMDB, Service Portal, CSM, Custom Applications, ServiceNow Family Upgrades, ITIL Foundation

Benefits

  • Continuous learning
  • Success as defined by you
  • Transformative leadership
  • Diverse and inclusive culture

Requirements Summary

ServiceNow Platform administration, JavaScript experience, and ITSM experience. 6-8 years of experience required