.svg)
Ubiquity Global Services, Inc.
Welcome to Ubiquity’s Career Page!
Join Ubiquity Global Services in Taguig as an Application Support Specialist. Leverage ServiceNow skills to manage queries, resolve issues, and enhance ITIL processes.
Consulting
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
June 5, 2025
Providing application support, managing ticketed query system, maintaining technical documents, and resolving technical issues.
Requirements
- Minimum of 2 years’ experience as Application Support
- Experience with an environment that follows ITIL framework
- Working knowledge of MySQL/MSSQL database
- Knowledge on IT Hardware and Software
- Ability to learn and master employer-specific software
- Complex problem-solving skills
- Written and verbal communication skills
- Ability to diagnose and address application issues
- Working knowledge of Cloud Infrastructure
- Working knowledge of Microsoft 365 Administration AWS EC2 instance, Amazon Linux AMI, VPC
- Working knowledge of Windows and Linux operating systems, investigating logs
- API support experience
- Experience with docker is a plus
- Experience with CRMs like Zendesk, ServiceDeskPlus, Freshservice, and ServiceNow is a plus
- Experience with Shell Scripting, Automation, Python is a plus
Requirements Summary
2+ years of Application Support experience, ITIL framework, MySQL/MSSQL database, and Cloud Infrastructure knowledge
