Agile Business Analyst Specialist - ServiceNow

Agile Business Analyst Specialist - ServiceNow. Drive powerful & tangible change through the digitalisation of internal and customer journeys, and use of AI technology to streamline processes.

Requirements

• Experience as a Business Analyst in an Agile environment.
• Proven experience in implementing and customizing ServiceNow solutions.
• Strong understanding of the Telco B2B domain, including industry-specific processes and challenges.

Benefits

• Annual On target bonus 10%
• BT Pension scheme
• Life Assurance
• Direct share scheme
• Exclusive colleague discounts on our latest and greatest BT broadband packages
• 50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans
• My Discounts gives colleagues access to unbeatable savings on everyday purchases at hundreds of retailers
• Discounted EE TV including TNT Sport and the NOW Entertainment membership
• Great support for working parents including pay whilst on maternity, adoptive, and paternity leave
• Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
• 25 days annual leave (not including bank holidays), increasing with service
• Volunteering days so you can give back to your local community
• Brand new electric vehicle salary sacrifice arrangement, known as ‘My EV’