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MUFG
Analyst, Incident and Problem Analyst
MUFG Incident & Problem Analyst, London. Manage incidents/problems using ServiceNow, ensure DORA compliance, coordinate responses. 3+ yrs IT experience required. Global fintech role with growth opportunities.
ServiceNow Role Type:
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Job description
Posted on:
December 9, 2025
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. We are seeking an Incident and Problem Analyst with a strong focus on ensuring resilience in line with regulation including Digital Operational Resilience Act (DORA) and Operational Resilience (SS1-21).
Requirements
- Problem Management
- Regulatory Compliance
- Incident Coordination & Response
- Risk & Resilience Planning
- Continuous Improvement
Benefits
- Opportunity to work with a global financial group
- Collaborative team environment
- Chance to make a meaningful impact
- Opportunities for career growth and development
Requirements Summary
3+ years of experience in IT Problem Management, Incident Management, or a similar role, with a demonstrated focus on regulatory compliance and IT resilience
