.svg)
NICE
Lead Voice Engineer
Lead Voice Engineer at NICE (England). Manage voice network operations, troubleshooting, maintenance & growth. 5+ yrs telecom experience, VoIP/SIP expertise required. PTO, 401k, visa sponsorship, 4-day week.
ServiceNow Role Type:
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
December 15, 2025
We're looking for a Lead Voice Engineer to ensure the overall operability of our voice network. This role is responsible for troubleshooting, maintenance, growth of the voice network, and collaborating with colleagues and customers to understand, design, and implement enterprise-wide solutions.
Requirements
- Troubleshooting
- Maintenance
- Growth of the voice network
- Building / Installing new customers
- Perform/Receive escalations from other teams and streamlining the current processes
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
Requirements Summary
Bachelor's degree in Telecommunications or related field, 5+ years of experience in telecommunications, and technical expertise in VoIP and SIP protocols
