Lead Voice Engineer

We're looking for a Lead Voice Engineer to ensure the overall operability of our voice network. The successful candidate will be responsible for troubleshooting, maintenance, growth of the voice network, and more.

Requirements

• Bachelor’s degree in Telecommunications or a related field, or equivalent work experience
• 5+ years of experience in telecommunications
• Expert-level knowledge of VoIP and SIP protocols
• Expert-level experience with Session Border Controllers in carrier-grade environments
• Advanced administration and management skills with Ribbon Communications/Sonus (SBC and PSX) or AudioCodes
• Strong understanding of call routing principles, including quality metrics, Least Cost Routing, and Number Portability
• Proficiency with network sniffer technologies and capture tools (e.g., Wireshark, Empirix)
• Familiarity with network monitoring and management systems
• Command-line knowledge of UNIX/Linux operating systems
• Experience with trouble ticket systems such as Remedy or ServiceNow
• Knowledge of WebRTC, TLS, and SRTP protocols
• Solid understanding of IP networks and concepts (TCP/IP, subnetting, routing, VLAN, IPSEC, DNS, DHCP, etc.)
• Excellent communication and teamwork skills
• Self-starter with strong problem-solving abilities, thriving in high-paced, high-pressure environments

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance