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GXO Logistics
Application Support Analyst
Join GXO Logistics as an Application Support Analyst in Trezzo sull'Adda, Milan. Leverage ServiceNow skills to troubleshoot applications and enhance WMS systems.
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
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ServiceNow Certifications (nice to have):
Job description
Posted on:
May 5, 2025
The Application Support Analyst role involves troubleshooting software applications, middleware, and customer-facing infrastructure to ensure timely resolution of help desk tickets. The role requires strong analytical and problem-solving skills, with the ability to work independently and as part of a team.
Requirements
- High School or Graduation work and thinking level
- Good knowledge of WMS systems and related processes/functionalities
- Minimum 2 years in a similar role
- Experience in a complex, high-demanding, and fast-paced international environment
- Knowledge of SQL and ServiceNow
- Excellent knowledge of Italian and English Language
- Good communication skills, proactivity, problem-solving, target-oriented
- Quickly learn and achieve proficiency in new software applications and technologies as needed
Benefits
- Dynamic and international organization
- Plenty of room for personal input and development
- Entrepreneurial, open, and informal organizational culture
- Working with a friendly team to achieve a good result
Requirements Summary
High School or Graduation, 2+ years experience, strong analytical skills, ability to learn new technologies
