.svg)
Birlasoft Limited
Architect
Join Birlasoft Limited as an Architect in Pune, Maharashtra. Leverage your ServiceNow expertise to design solutions, manage ITSM tools, and drive project success.
Consulting
Entry Level
ServiceNow Role Type:
Implementer
ServiceNow Modules:
Configuration Management Database
IT Service Management
Incident Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
September 2, 2025
This architectural role requires a professional to understand customer business needs and translate them into ServiceNow solutions. The position focuses on designing, estimating, and providing development methodologies for ServiceNow solutions. Experience with configuration of IT Service Management (ITSM) tools and conducting technical reviews are essential.
Requirements
- Understanding customer business needs
- Expertise in ServiceNow platform solutions
- Developing technical solutions
- Creating user stories and work breakdown structures
- Tracking work items and reporting progress
- Handling escalations and project stakeholders
- Requirement gathering for ServiceNow implementation
- Design Technical (LLD) Design Documents, Training Documents
- Conducting Technical Reviews
- Configuration of IT Service Mgmt. tools
- Strong development experience in ServiceNow (REST/SOAP Webservices, java scripting)
- Configuration of CMDB, Asset Mgmt., and Orchestrations for SW Dist.
Requirements Summary
Customer business understanding is needed. ServiceNow expertise is essential. Strong development and technical configuration skills are expected
