EY

ServiceNow-ServiceNow Architecture-Senior Manager

Join EY as a Senior Manager in Bengaluru, leading ServiceNow Architecture. Drive growth, manage teams, and implement ITSM, ITOM, and HRSD solutions. 10+ yrs exp. required.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Human Resources Service Delivery
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IT Operations Management
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Human Resources
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
August 28, 2025

EY is seeking a Senior Manager for ServiceNow Architecture to lead a global service now practice and drive growth through implementation, product development, and sales enablement. This role involves managing large teams and delivering projects to EY customers, focusing on both functional and technical aspects. The company values inclusivity and a better working world.

Requirements

  • Lead sales and pre-sales work in Service Now
  • Design and develop large solutions incorporating Service Now platform and automation
  • Manage a Service Now implementation team, including ITSM, ITOM, ITBM, HRSD, Sec Ops
  • Build internal relationships and foster people development
  • Perform role based business development
  • At least two Service Now Implementation Certifications
  • ITIL Intermediate, COBIT and/or TOGAF certifications
  • Agile and scrum master certifications
  • PMP certification

Requirements Summary

10+ yrs experience, BS or Master's in related field. 2 Service Now Implementation Certifications, ITIL certs, Agile/Scrum certification required. PMP and EY building experience preferred