Associate Customer Success Manager (Bilingual English/French)

The Associate Customer Success Manager is responsible for driving customer adoption and success by providing oversight, adoption recommendations, opportunities for greater service and risk management.

Requirements

• 3+ years of customer facing experience in SaaS organization
• 3+ years of experience in a Customer Success Management role strongly preferred
• General knowledge of cloud architecture as well as SaaS, preferably technology services and/or identity management
• Knowledge of enterprise web technologies, security and state of the art infrastructures
• Must be able to communicate fluently with clients in French, including verbal and written form
• Available to travel up to 35%
• Bachelor’s Degree Preferred or Equivalent Experience
• Experience of SaaS vendors such as Box, Google Apps, NetSuite, Salesforce, ServiceNow, Workday and Gainsight preferred

Benefits

• Amazing Benefits
• Making Social Impact
• Developing Talent and Fostering Connection + Community at Okta