Associate Desktop Support (Nightshift)

Rockstar Games is looking for an Associate Desktop Support to join their nightshift team in Lincoln, England. The successful candidate will provide first line technical support to a large game development team, build and deploy PC's and development consoles, and maintain asset inventory.

Requirements

• 1+ year of professional IT Support or equivalent experience
• Thorough understanding of Microsoft Windows 10 and O365
• Basic knowledge of Active Directory
• Familiarity with SCCM
• Experience with ServiceNow or some other ticketing system
• Ability to install, upgrade and maintain PC workstation hardware
• Ability to work well within a team and use own initiative
• Ability to learn quickly and demonstrate excellent problem solving skills
• Ability to prioritise tasks
• Ability to follow instruction and processes
• Self-motivated and organised
• Customer service focus
• Willing to work additional hours to meet the demands of the role
• Willing to be flexible with regards to shift patterns
• On call to cover out of hours support for the studio at busy periods

Benefits

• Friendly, close-knit team
• Opportunity to work on large-scale creative projects
• Inclusive, highly-motivated environment
• Chance to learn and collaborate with talented people in the industry
• Reasonable accommodations for qualified job applicants with disabilities