Business Sys. Analysis Senior Analyst -Nexthink/ 1E Tachyon/ SysTrack

NTT DATA is seeking a Business Sys. Analysis Senior Analyst to join their team in Noida, Uttar Pradesh, India. The role involves identifying use cases to improve user experience, driving automation initiatives, and managing customer/stakeholder relationships. The ideal candidate will have strong analytical skills and communication skills.

Requirements

• 10+ years of IT experience
• 3+ years in managing endpoint tools (Nexthink/1E Tachyon/SysTrack)
• ITIL foundation certifications
• Project Management tools (JIRA, Azure DevOps)
• Experience in ITSM (ServiceNow, Remedy)
• Knowledge of Microsoft Applications (MS Visio, MS Excel, MS PowerPoint)
• Degree from a reputed educational institution