NTT DATA Services

Business Sys. Analysis Senior Analyst -Nexthink/ 1E Tachyon/ SysTrack

ServiceNow Role Type:
ServiceNow Modules:
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DevOps
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IT Service Management
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Service Portal
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
July 24, 2025

NTT DATA is seeking a Business Sys. Analysis Senior Analyst to join their team in Noida, Uttar Pradesh, India. The role involves identifying use cases to improve user experience, driving automation initiatives, and managing customer/stakeholder relationships. The ideal candidate will have strong analytical skills and communication skills.

Requirements

  • 10+ years of IT experience
  • 3+ years in managing endpoint tools (Nexthink/1E Tachyon/SysTrack)
  • ITIL foundation certifications
  • Project Management tools (JIRA, Azure DevOps)
  • Experience in ITSM (ServiceNow, Remedy)
  • Knowledge of Microsoft Applications (MS Visio, MS Excel, MS PowerPoint)
  • Degree from a reputed educational institution

Requirements Summary

15+ years of IT experience, 3+ in endpoint tools. ITIL, JIRA/DevOps. Bachelor's degree & Degree from a reputable institution is required