Change Manager - Federal

This is a Flexible position based in our Orlando, Florida office. The Global Cloud Change Management team is a trusted partner in our Global Cloud Service organization. The job requires a strong background in change management, ITIL, and business analysis.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
• 4+ years of professional ITIL Change Management experience; demonstrate in-depth knowledge of ITIL Change Management processes, principles, methods and techniques.
• At least 3 years of experience in managing/supporting enterprise-level software applications.
• Requires 3 years of business analyst experience of which at least 2 years mainly in business analysis with a focus on gathering requirements, process improvements and solution design.
• Strong business partnership experience is preferred, with a proven track record of successfully driving cross-functional initiatives, enhancements and support issues.
• High energy, self-starter, hungry for learning new technologies and ability to promote transformational and sustainable change.
• Strong facilitation, communication, and influencing skills.
• A strong desire for continuous improvement and drive to achieve goals.
• The ability to learn quickly, be curious, open to feedback and be highly adaptable.

Benefits

• Comprehensive benefits package
• Opportunities for professional growth and development
• Flexible work environment
• Opportunities for advancement
• Competitive salary and bonus structure
• Medical, dental, and vision insurance
• 401(k) plan with company match
• Paid time off and holidays
• Professional development opportunities