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ServiceNow
Client Director - Financial Services
Join ServiceNow as a Client Director in Toronto, leading client relationships, leveraging AI, and driving solutions in Financial Services. 7+ yrs exp. required.
The Mothership
Expert/Leadership
ServiceNow Role Type:
Sales
ServiceNow Modules:
IT Operations Management
IT Service Management
Security Operations
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
September 22, 2025
ServiceNow is seeking a Client Director to manage key relationships with existing clients, particularly with RBC, in Toronto, Ontario. This role focuses on strategic leadership, relationship management, and developing client solutions to meet customer needs and achieve financial targets. The role involves team leadership, cross-functional collaboration, and building strong client relationships across the organization.
Requirements
- Leverage or critically think about how to integrate AI into work processes.
- 7+ years of client management experience.
- 2+ years as a Client Director (or equivalent role) with validated multi-million-dollar sales solutions experience.
- Previous sales experience in IT Service Management, HR, Security Operations, Customer Service and IT Operations Management (within software or IT sales organizations)
- Travel up to 50% (depending on region/location).
- FD21
Requirements Summary
7+ yrs client management; 2+ yr Client Director role w/ multi-million-dollar sales; IT sales exp. & leadership skills
