ServiceNow

Client Director

Join ServiceNow as a Client Director in Santa Clara, CA. Leverage your 7+ years in client management and IT Service Management to drive revenue and enhance customer experiences. Competitive salary and benefits included.

Department - JobBoardly X Webflow Template
The Mothership
Job Level - JobBoardly X Webflow Template
Expert/Leadership
ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Sales
ServiceNow Modules:
Department - JobBoardly X Webflow Template
IT Operations Management
Department - JobBoardly X Webflow Template
IT Service Management
Department - JobBoardly X Webflow Template
Security Operations
ServiceNow Certifications (nice to have):
Department - JobBoardly X Webflow Template
Certified Implementation Specialist - IT Service Management

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
May 2, 2025

As a Client Director at ServiceNow, you will produce new business with large existing accounts, oversee executive relationships, and lead virtual teams to deliver exceptional customer experiences.

Requirements

  • 7+ years of experience in client management and aligning account strategies to revenue opportunities
  • 2+ years of experience as a Client Director or equivalent role with validated multi-million-dollar sales solutions experience and Executive level relationship management
  • Previous sales experience in IT Service Management, HR, Security Operations, Customer Service and IT Operations Management

Benefits

  • Base pay: $171,180 - $282,480
  • Equity (when applicable)
  • Variable/incentive compensation
  • Health plans
  • 401(k) Plan with company match
  • ESPP
  • Matching donations
  • Flexible time away plan
  • Family leave programs

Requirements Summary

7+ years of client management experience, 2+ years as Client Director, and previous sales experience in IT Service Management