General Dynamics Information Technology

Configuration Analyst Advisor

Join General Dynamics IT as a Configuration Analyst Advisor in Fort Belvoir, VA. Leverage ServiceNow skills in CMDB and Change Management. 5+ years required. Benefits include 401K, health packages, and growth opportunities.

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Consulting
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Mid-Level
ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Change Management
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Configuration Management Database
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Governance, Risk, and Compliance
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
May 5, 2025

The Configuration Analyst Advisor will oversee the configuration management and change control processes across IT systems, maintaining the CMDB and ensuring accurate CI data, leading the governance of IT changes, and working closely with infrastructure teams and service delivery teams to ensure alignment between IT operations and business goals.

Requirements

  • 5+ years of related experience
  • IT Service Management (ITSM) with specific expertise in CMDB and Change Management
  • Hands-on experience with ServiceNow or a similar ITSM platform
  • Solid understanding of ITIL framework and its practical implementation
  • Strong analytical skills with attention to detail
  • Excellent communication and stakeholder engagement skills
  • Active TS clearance with SCI eligibility is required

Benefits

  • 401K with company match
  • Comprehensive health and wellness packages
  • Internal mobility team dedicated to helping you own your career
  • Professional growth opportunities including paid education and certifications
  • Cutting-edge technology you can learn from
  • Rest and recharge with paid vacation and holidays

Requirements Summary

5+ years of experience, IT Service Management, and hands-on experience with ServiceNow or a similar ITSM platform