Consulting Technical Manager - OFSAA

This Consulting Technical Manager role is responsible for escalating application incidents, resolving production issues, and contributing to team initiatives in Oracle's OFSAA platform. The role requires strong analytical skills, experience with performance tuning, data modelling, and incident management tools. The position involves designing and verifying deployment plans and maintaining documentation for known issues.

Requirements

• Bachelor’s degree in Computer Science, IT, or related field
• 5+ years of experience in L3 support for OFSAA or similar analytical products in the banking domain
• Proficiency in Oracle SQL, PL/SQL, performance tuning, and analytical functions
• Strong experience in data modelling concepts, debugging, and triaging technical issues
• Experience managing Severity 1 incidents, production deployments, and patch support
• Familiarity with incident management tools such as ServiceNow and My Oracle Support (MOS)
• Hands-on experience in OFSAA product development or implementation
• Strong documentation skills and a proactive approach to knowledge sharing
• Familiarity with IT audit requirements and compliance best practices

Benefits

• Competitive benefits
• Flexible medical, life insurance, and retirement options
• Volunteer programs
• Accessible workplaces