Consulting Technical Manager - OFSAA

This role is for a Consulting Technical Manager specializing in applying and maintaining OFSAA. The position involves resolving production issues, conducting root cause analysis, designing deployment plans, and maintaining documentation. It requires experience with technical product development, incident management tools, and working with both client interactions and IT audit requirements.

Requirements

• Bachelor’s degree in Computer Science, IT, or related field.
• 5+ years of experience in L3 support for OFSAA or similar analytical products in the banking domain.
• Proficiency in Oracle SQL, PL/SQL, performance tuning, and analytical functions.
• Experience managing Severity 1 incidents, production deployments, and patch support.
• Familiarity with incident management tools such as ServiceNow and My Oracle Support (MOS).
• Hands-on experience in OFSAA product development or implementation.
• Experience leading small teams (e.g., L1/L2) in a support environment.
• Exposure to ETL tools, data pipeline workflows, and batch job scheduling.

Benefits

• Competitive benefits
• Flexible medical, life insurance, and retirement options