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RAPP
Content Author
Content Author at RAPP (Camp Carol VCA, Grand Port): Create/manage web content, configure modules, localize applications. Requires ICT degree, ServiceNow/JIRA experience, Excel skills. SEO-focused role.
ServiceNow Role Type:
ServiceNow Modules:
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ServiceNow Certifications (nice to have):
Job description
Posted on:
August 5, 2025
RAPP is seeking a Content Author to create and manage web content, integrating modules, implementing configurations, and localizing web applications. The role involves uploading content, performing webmastering, participating in testing, ensuring site administration, and managing multimedia elements to improve SEO and deliver a high-quality user experience. The company fosters individuality and prioritizes employee well-being within an inclusive work environment.
Requirements
- Diploma or Bachelor’s degree in Information and communications technology (ICT) or related field
- Proven experience in using Service management systems such as HPSAW, JIRA, ServiceNow
- Proven ability to follow practices and processes to ensure high-quality support services to the clients
- Working knowledge of Microsoft Office Excel
Requirements Summary
Ideal candidate will have a diploma or bachelor’s degree in ICT or related field. Requires experience with Service management systems (HPSAW, JIRA, ServiceNow) and proficiency in Microsoft Excel
