The Rank Group plc

Junior Application Engineer

Junior Application Engineer at Rank Interactive, Bénarès. Support applications & manage environments. ServiceNow ITSM expertise required. Hybrid role with development opportunities & comprehensive benefits.

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Direct Hire
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Entry Level
ServiceNow Role Type:
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Support Specialist
ServiceNow Modules:
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DevOps
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IT Service Management
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Incident Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
November 21, 2025

Rank Interactive is a leading global digital gaming company looking for a Junior Application Engineer to provide technical support and manage application environments.

Requirements

  • 2 years of experience as an Junior Application Analyst or Service Desk
  • previous experience in supporting applications
  • General knowledge on Cloud concepts
  • Knowledge on basic SQL & API
  • General knowledge of desktop computing
  • Active Directory and User Account Management
  • Basic Network and troubleshooting skills
  • Ability to troubleshoot technical support issues
  • Excellent customer Service communication skills (both verbal & written)
  • Familiar with the concepts of an ITSM ticketing platform (preferably ServiceNow) – Incident, change and SLA management knowledge.

Benefits

  • hybrid working
  • colleague support networks
  • menopause support
  • weekly PepTalks
  • development opportunities
  • leadership training
  • cutting-edge industry certifications
  • pensions
  • bonus schemes
  • private medical insurance
  • life insurance

Requirements Summary

2 years of experience, cloud concepts, SQL & API, desktop computing, and ITSM ticketing platform knowledge