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ServiceNow
Customer Advocate
Join ServiceNow as a Customer Advocate in Santa Clara, CA. Enhance executive customer engagements using AI and automation. Requires AI/ML skills. Benefits include health plans and flexible time off.
The Mothership
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
September 19, 2025
ServiceNow is seeking a Customer Advocate to enhance customer engagements for Executive Customers. This role involves orchestrating strategic interactions, capturing customer value stories, and ensuring alignment with executive priorities. The Customer Advocate will leverage AI and automation to streamline processes and improve customer engagement.
Requirements
- An AI-native mindset
- Experience leveraging AI-powered tools
- Strong organizational skills
- Comfort with new platforms and tools
Benefits
- Health plans
- 401(k) Plan
- ESPP
- Matching donations
- Flexible time away plan
- Family leave programs
Requirements Summary
AI/ML proficiency, 0-2 years customer support exp, and strong organizational skills are needed. Tech-savviness is a plus
Apply now
Santa Clara
|
California
United States
Entry Level
In-Person
Full Time
114300-188600 USD/year